How to order

Payments

During the Covid-19 pandemic, we are taking all payments by bank transfer. If this isn’t possible for you, please contact us to discuss an alternative.

During the pandemic, please do NOT pay for your order before you receive it. Please pay AFTER you receive your order. The reason is that if we suddenly have to self-isolate, we will not be able to deliver orders, and it will be much simpler all round not to have to sort out refunds.

At other times, we take payments face-to-face when we deliver, in cash or by card.

Placing an order

Add your products to your shopping basket and take them to the checkout as with any other online shopping site. But we won’t ask you for payment here – we’ll sort that out after we deliver your order.

When you order via the website, you need to provide your name and email address, as well as a postcode. If we already know your address,  you do not need to provide this.

We’ll arrange with you when to deliver the items.